Privacy Policy

This privacy policy sets out how this website uses and protects any information that you share. I am committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using our website, then you can be assured that it will only be used in accordance with this privacy statement. We may change this policy from time to time by updating this page. You should check this page regularly to ensure that you are happy with any changes.
This website www.wyepropmaint.co.uk (the “Website”) is owned and operated by Wye Valley Property Maintenance. Any references to “I”, “My”, “Me” or “Mine”, refer specifically to Wye Valley Property Maintenance. Any references to “You”, “User” or “Visitor”, refer specifically to you. This privacy policy explains how we use any personal information we collect about you when you use our website.

We collect information about you when you fill out information on the contact page or when you give certain contact details when you create a comment on a post. This information consist of: name, email address and your message or your phone number.

When contacting us using the embedded contact form on the contact page, the information will be forwarded directly to our email address by a third party WordPress plugin called WPForms. There privacy policy can be viewed here: https://wpforms.com/privacy-policy/

We may also use third party services such as google analytics or other similar systems to track visitor information such as how many visitors we had and what were the most popular posts etc. These analytics are not identifiable information, and we purely use it for marketing purposes only.

Your information is securely stored on physical hard drives and in certain instances by third party cloud services such as Microsoft OneDrive. Most information you provide will only be stored on the servers of the web hosting provider such as your comments on the site.

We may use your comments for marketing purposes, such as displaying it on the website and/or repost that on our social media platforms for marketing purposes. If you do not wish us to use your comment for marketing purposes, you can withdraw your consent anytime by contacting us.

Furthermore, we will use the data collected from the contact form to correspond with you regarding your request. We may also use certain information such as your name and phone number to generate quotations and/or invoices.

Keeping the privacy and security of your personal identifiable information is very important to us. Therefore, we will never release or sell your details to third party organisations for marketing purposes or for any other reasons. If you have any other questions with how we use your information that you provide to us, please do not hesitate to contact us.

Cookies are tiny text files that are placed on your computer to collect standard internet log information and visitor behaviour information. Cookies are safe and cannot harm your computer. We may use cookies that may allow us to collect unidentifiable visitor information to enable us to improve our website.

This may include the number of visits to a page or the type of device that is used to access it. This data allows us to provide a better service as we tailor our website development around what you and our other visitors need. If particular pages are slow to load, this information can help pin point at what time of day and the reasons why this may be happening. This collection service is provided by Google and is called Google Analytics.

Our website may contain links to third party sites. Please be aware that we are not responsible for the privacy practices of other sites. We encourage our visitors to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this site.

Posts on this site may include embedded content (e.g. videos, images, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Wyepropmaint.co.uk uses the latest Secure Server Technology to ensure that all data submitted through our website is protected to the highest standards. Secure Socket Layer (SSL) encryption is used to ensure that all credit card and transactional information is secure. We do not collect payments over our website but having SSL encryption adds an extra layer of security.

You can tell when the web page you are using is secure as the letters ‘https’ will replace ‘http’ in the browser address window. You will also notice a padlock appear, either next to your browser address window or at the bottom of your browser window.

In almost all cases, when you go to a website, web servers log your interaction with the site in something called a log file. Standard log files like ours, contain basic information e.g. what time certain pages were viewed, and the IP address of the visitor. We use this information to analyse trends, administer the site, track user movements through the site, and gather broad demographic information for aggregate use. We make no effort to identify IP addresses with individual users.

We review our privacy policy regularly and will place any updates on this page. We recommend that our users should visit this page regularly for further updates.

This Privacy Policy was last updated on 5th October 2024.

Please contact us if you have any questions about our Privacy Policy, or if you wish to exercise your data protection rights.

Name: Arpad Guti

Email: [email protected]